Cancellation Policy

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Your appointments are very important to us. It is reserved especially for you and we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations or changes. 

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed in advance because we know how easy it is to forget an appointment you booked months ago.  Since the services are reserved for you personally, a Cancellation fee will apply.

Appointments cancelled / changed with less than 24 hour notice will result in a charge equal to 20% of the reserved service amount. This fee will need to be paid prior to any new appointments being booked. While consultations are complimentary, if you cancel or change the appointment with less than the required 24 hours notice, or if you do not show for the appointment, there will be a $25 cancellation charge.